How do I enable it?
Confirm that translation is activated for your workspace, then configure the languages you need. Test incoming messages and replies in your service languages. Contact support@loop4.app for help.
Chinese–English example
Demo: a customer asks “When will my order arrive?” The agent reads “我的訂單什麼時候會送達？” and replies “預計週五送達。” The translated reply is “Your order is expected to arrive on Friday.” Check the delivery date against the actual order.
What are the monthly allowances?
Free, Team and Business include 50, 300 and 1,000 support translations per month respectively, after activation. Original messages remain available if the allowance runs out.
Does it support every language?
Available language combinations depend on the workspace configuration. This page does not promise universal language support or perfect translations. Verify amounts, names, dates and important commitments before sending.